Our contact details
Name: Kelly Henry
Telephone No: 07804877366
Email address: kelly.L.henry@btinternet.com
Address: 16 Greenacres Avenue, Ickenham, Middlesex, UB10 8HG
The type of personal information I collect
In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:
Your contact details
Medical history and other health-related information
Treatment details and related notes
How I get the personal information and why I hold it
Most of the personal information I process is provided to me directly by you for the following reason:
For informing reflexology and any advice I give as a result of your treatment.
I use the information that you have given us in to:
Provide you with the best possible treatment options, support and advice.
I will not share your information with anyone else without explaining why it is necessary, and getting your explicit consent or if required for legal process.
Lawful basis for holding and using client information
Your consent. You are able to remove your consent at any time. You can do this by contacting Kelly Henry (details at the top of this form)
I have a legal obligation:
a. 'Claims occurring' insurance (records must be kept for 7 years after last treatment)
b. Law regarding children's records (records must be kept until the child is 25 or if 17 when treated, then 26)
c. CNHC requirements to retain information for 8 years
3. I have a legitimate interest
As I hold special category data (i.e. health related information), the additional condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
How I store your personal data
Protecting your personal data
I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information I collect from you.
Your data protection rights
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me using the details at the top of this document if you wish to make a request.
Therapist's rights
Please note:
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me using the contact details at the start of this document.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address is:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk